Our Mission
We aim to understand and meet our customers’ needs by adding value, reducing costs, and fostering innovative solutions to enhance product quality, while adhering to world-class compliance and operational standards.
Our Vision
Our vision is to achieve 100% customer satisfaction globally by continuously improving the quality of our products.
Our Values
To Our Customers:
- A commitment to delivering the highest quality products on time.
- Production of world-class leather that meets customer requirements at competitive prices, aligned with current fashion trends.
- Prompt responses to our valued customers’ expectations regarding quality and product development.
To Our Employees:
- A rewarding and desirable workplace.
- Encouragement for teamwork and opportunities for career development.
- Support for employees to reach their full potential.
- Comprehensive offsite and on-the-job training.
To Our Shareholders:
- Attractive returns on investments with minimal risk.
- A commitment to continuous improvement and value addition in all activities and resource management.
To Our Suppliers:
- Flexible trading terms.
- Timely payments.
Our Objectives
- Achieve 100% on-time delivery for our valued customers.
- Ensure 100% accuracy in documentation.
- Attain 100% customer acceptance of our services as valid and usable according to their needs.
- Reduce overall costs by 2% annually.
- Decrease customer complaints by 10% each year.